Frequently Asked Questions
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NEXVANI offers professional website design and development for businesses that want a strong and modern online presence. Our services include custom website creation, website redesigns, mobile-friendly layouts, contact forms, basic search engine optimisation, and performance improvements.
Every website is designed to match your brand, goals, and target audience. Whether you need a simple business website, an online portfolio, or a more extensive website with multiple pages and features, we can create a solution that fits your needs and budget. We can also provide ongoing support and updates after your website has been launched.
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Getting started is simple. Contact NEXVANI by email, phone, or through the contact form and briefly tell us about your business, goals, and the type of website you need.
We’ll discuss your ideas, preferred style, required features, and budget. Based on this information, you’ll receive a clear proposal and price estimate. Once you’re happy with the plan, we’ll begin designing and building your website while keeping you updated throughout the process.
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At NEXVANI, we don’t believe in one-size-fits-all websites. Every website is carefully designed around your business, goals, target audience, and unique style. We combine modern design with a clear structure, smooth performance, and a user-friendly experience across desktop, tablet, and mobile devices.
You’ll receive personal guidance, transparent communication, and support throughout the entire process—from the first idea to the final launch. Our goal is not simply to create an attractive website, but to build a professional online presence that represents your brand, earns trust, and helps turn visitors into customers.
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You can contact NEXVANI by email at info.nexvani@gmail.com, by phone at +32 471 34 31 53, or through the contact form on this website. We’ll get back to you as soon as possible.
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Privacy Policy
Last updated: 20 September 2026
NEXVANI values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or use our services.
We process personal data in accordance with the General Data Protection Regulation (“GDPR”) and applicable Belgian data-protection legislation.
1. Data Controller
The controller responsible for processing your personal data is:
NEXVANI
Operated by: Xando Depoortere
Business address: [insert business address]
Company number: [insert company number]
VAT number: [insert VAT number, if applicable]
Email: info.nexvani@gmail.com
Telephone: +32 471 34 31 532. Personal Data We Collect
Depending on how you interact with NEXVANI, we may collect:
Your first and last name;
Your company name;
Your email address;
Your telephone number;
Information submitted through our contact forms;
Project requirements, preferences and budget;
Communications exchanged with us;
Contract, invoicing and payment information;
Technical data such as your IP address, browser and device;
Website-usage and analytics information;
Cookie and consent preferences;
Publicly available professional information.
Please do not submit sensitive personal information through our contact forms.
3. How We Collect Personal Data
We may collect personal data:
Directly from you when you contact us;
When you request information, a quotation or consultation;
When you enter into an agreement with NEXVANI;
When you browse or interact with our website;
Through cookies and similar technologies, subject to your preferences;
From publicly available professional sources, where permitted by law.
4. Purposes and Legal Bases
Responding to Enquiries
We process your contact details and message to answer questions, arrange consultations and prepare proposals.
Legal basis: taking steps at your request before entering into a contract and our legitimate interest in responding to enquiries.
Providing Our Services
We process client and project information to design, develop, deliver and maintain websites and related services.
Legal basis: performance of a contract.
Client Administration
We process information necessary to manage projects, appointments, contracts, payments and client relationships.
Legal basis: performance of a contract and our legitimate business interests.
Accounting and Legal Compliance
We process invoices, payment records and transaction information to comply with accounting, tax and other legal obligations.
Legal basis: compliance with legal obligations.
Website Security
We may process limited technical information to secure the website, prevent misuse, investigate incidents and maintain performance.
Legal basis: our legitimate interest in operating a secure and reliable website.
Website Analytics
We may use analytics technologies to understand how visitors use the website and improve its performance.
Legal basis: consent, where legally required.
Direct Marketing
We may send information about our services where you have consented or where another lawful basis applies. Every marketing communication will include a simple way to object or unsubscribe.
Legal basis: consent or, where permitted, our legitimate interest in promoting relevant business services.
5. Cookies
Our website uses cookies and similar technologies for essential functionality and, where enabled, analytics or marketing.
Non-essential cookies are not activated before consent where applicable. You can change or withdraw your cookie preferences at any time.
For more information, consult our Cookie Policy.
6. Service Providers and Recipients
We may share personal data with trusted providers that support our business, including:
Squarespace, for website hosting and functionality;
Email and communication providers;
Cloud-storage providers;
Accounting and administrative service providers;
Payment-service providers;
Analytics providers, where enabled;
Professional advisers;
Public authorities where disclosure is legally required.
Service providers may only process personal data for authorised purposes and must apply appropriate security measures.
NEXVANI does not sell or rent your personal data.
7. International Data Transfers
Some providers may process information outside the European Economic Area.
Where personal data is transferred internationally, we rely on recognised safeguards such as an adequacy decision, approved contractual clauses or another legally permitted transfer mechanism.
8. Retention Periods
We retain personal data only for as long as necessary:
Unsuccessful enquiries and proposals: normally up to 12 months;
Client and project information: for the duration of the relationship and a reasonable period afterwards;
Contracts, invoices and accounting records: for the legally required period;
Marketing information: until consent is withdrawn or you object;
Cookie-consent records: for as long as necessary to demonstrate compliance;
Technical logs: according to the limited periods applied by our providers.
We may retain information longer where necessary to comply with legal obligations or establish, exercise or defend legal claims.
9. Data Security
We apply reasonable technical and organisational measures designed to protect personal data against:
Unauthorised access;
Accidental loss;
Misuse or alteration;
Unlawful disclosure;
Destruction.
However, no website, email service or online transmission method can guarantee complete security.
10. Your Rights
Under the GDPR, you may have the right to:
Request access to your personal data;
Correct inaccurate or incomplete information;
Request deletion of your data;
Restrict certain processing;
Object to processing based on legitimate interests;
Object to direct marketing at any time;
Receive certain information in a portable format;
Withdraw your consent at any time;
Lodge a complaint with a supervisory authority.
These rights may be subject to legal conditions and exceptions.
To submit a request, contact info.nexvani@gmail.com. We may request reasonable proof of identity. We will normally respond within one month.
11. Automated Decision-Making
NEXVANI does not use personal data to make decisions based solely on automated processing that produce legal or similarly significant effects.
12. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children.
If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.
13. External Websites
Our website may contain links to third-party websites or social-media platforms. NEXVANI does not control and is not responsible for their content, security or privacy practices.
We recommend reviewing the privacy policy of each external website you visit.
14. Complaints
If you believe your personal data has been processed unlawfully, please contact us first so that we can attempt to resolve your concern.
You also have the right to lodge a complaint with:
Belgian Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium
www.dataprotectionauthority.be15. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, providers or legal obligations change.
The latest version will always be published on this page with the date of the most recent update.
16. Contact
For questions, requests or concerns about this Privacy Policy, contact:
Xando Depoortere — NEXVANI
Email: info.nexvani@gmail.com
Telephone: +32 471 34 31 53 -
Privacy Policy
Last updated: 20 September 2026
NEXVANI values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or use our services.
We process personal data in accordance with the General Data Protection Regulation (“GDPR”) and applicable Belgian data-protection legislation.
1. Data Controller
The controller responsible for processing your personal data is:
NEXVANI
Operated by: Xando Depoortere
Email: info.nexvani@gmail.com
Telephone: +32 471 34 31 532. Personal Data We Collect
Depending on how you interact with NEXVANI, we may collect:
Your first and last name;
Your company name;
Your email address;
Your telephone number;
Information submitted through our contact forms;
Project requirements, preferences and budget;
Communications exchanged with us;
Contract, invoicing and payment information;
Technical data such as your IP address, browser and device;
Website-usage and analytics information;
Cookie and consent preferences;
Publicly available professional information.
Please do not submit sensitive personal information through our contact forms.
3. How We Collect Personal Data
We may collect personal data:
Directly from you when you contact us;
When you request information, a quotation or consultation;
When you enter into an agreement with NEXVANI;
When you browse or interact with our website;
Through cookies and similar technologies, subject to your preferences;
From publicly available professional sources, where permitted by law.
4. Purposes and Legal Bases
Responding to Enquiries
We process your contact details and message to answer questions, arrange consultations and prepare proposals.
Legal basis: taking steps at your request before entering into a contract and our legitimate interest in responding to enquiries.
Providing Our Services
We process client and project information to design, develop, deliver and maintain websites and related services.
Legal basis: performance of a contract.
Client Administration
We process information necessary to manage projects, appointments, contracts, payments and client relationships.
Legal basis: performance of a contract and our legitimate business interests.
Accounting and Legal Compliance
We process invoices, payment records and transaction information to comply with accounting, tax and other legal obligations.
Legal basis: compliance with legal obligations.
Website Security
We may process limited technical information to secure the website, prevent misuse, investigate incidents and maintain performance.
Legal basis: our legitimate interest in operating a secure and reliable website.
Website Analytics
We may use analytics technologies to understand how visitors use the website and improve its performance.
Legal basis: consent, where legally required.
Direct Marketing
We may send information about our services where you have consented or where another lawful basis applies. Every marketing communication will include a simple way to object or unsubscribe.
Legal basis: consent or, where permitted, our legitimate interest in promoting relevant business services.
5. Cookies
Our website uses cookies and similar technologies for essential functionality and, where enabled, analytics or marketing.
Non-essential cookies are not activated before consent where applicable. You can change or withdraw your cookie preferences at any time.
For more information, consult our Cookie Policy.
6. Service Providers and Recipients
We may share personal data with trusted providers that support our business, including:
Squarespace, for website hosting and functionality;
Email and communication providers;
Cloud-storage providers;
Accounting and administrative service providers;
Payment-service providers;
Analytics providers, where enabled;
Professional advisers;
Public authorities where disclosure is legally required.
Service providers may only process personal data for authorised purposes and must apply appropriate security measures.
NEXVANI does not sell or rent your personal data.
7. International Data Transfers
Some providers may process information outside the European Economic Area.
Where personal data is transferred internationally, we rely on recognised safeguards such as an adequacy decision, approved contractual clauses or another legally permitted transfer mechanism.
8. Retention Periods
We retain personal data only for as long as necessary:
Unsuccessful enquiries and proposals: normally up to 12 months;
Client and project information: for the duration of the relationship and a reasonable period afterwards;
Contracts, invoices and accounting records: for the legally required period;
Marketing information: until consent is withdrawn or you object;
Cookie-consent records: for as long as necessary to demonstrate compliance;
Technical logs: according to the limited periods applied by our providers.
We may retain information longer where necessary to comply with legal obligations or establish, exercise or defend legal claims.
9. Data Security
We apply reasonable technical and organisational measures designed to protect personal data against:
Unauthorised access;
Accidental loss;
Misuse or alteration;
Unlawful disclosure;
Destruction.
However, no website, email service or online transmission method can guarantee complete security.
10. Your Rights
Under the GDPR, you may have the right to:
Request access to your personal data;
Correct inaccurate or incomplete information;
Request deletion of your data;
Restrict certain processing;
Object to processing based on legitimate interests;
Object to direct marketing at any time;
Receive certain information in a portable format;
Withdraw your consent at any time;
Lodge a complaint with a supervisory authority.
These rights may be subject to legal conditions and exceptions.
To submit a request, contact info.nexvani@gmail.com. We may request reasonable proof of identity. We will normally respond within one month.
11. Automated Decision-Making
NEXVANI does not use personal data to make decisions based solely on automated processing that produce legal or similarly significant effects.
12. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children.
If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.
13. External Websites
Our website may contain links to third-party websites or social-media platforms. NEXVANI does not control and is not responsible for their content, security or privacy practices.
We recommend reviewing the privacy policy of each external website you visit.
14. Complaints
If you believe your personal data has been processed unlawfully, please contact us first so that we can attempt to resolve your concern.
You also have the right to lodge a complaint with:
Belgian Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium
www.dataprotectionauthority.be15. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, providers or legal obligations change.
The latest version will always be published on this page with the date of the most recent update.
16. Contact
For questions, requests or concerns about this Privacy Policy, contact:
Xando Depoortere — NEXVANI
Email: info.nexvani@gmail.com
Telephone: +32 471 34 31 53

